Does your service use ADWARE, SPYWARE or any kind of malicious software?
Not at all. All other applications out there will either have ads showing in your computer or will steal information from you, but not ours. Our program is 100% clean from any type of malicious software, we can guarantee that.

What is inside the member’s area?
First of all, you will be able to download our exclusive 4 in 1 messenger. You will also be able to download any of the most popular messaging systems out there, in their latest versions. All the other extra tools and options include emoticons (smiley faces), avatars (buddy icons), plugins for enhanced messaging, bots, nickname generators, tips, tricks, and so much more!

Do you offer a satisfaction guarantee?
Yes we do! If you are experiencing technical difficulties and would require support, our support team guarantees to solve your issue on first contact or your money back! Simply contact us by email, by phone or through live web-chat function located in the member’s area.

What kind of support can I expect?
We have helpful support teams offering support around the clock and 7 days a week. Once inside, you will find clear online forms where you can submit your questions, FAQ pages that answer all common issues, and, if you do not find your answers there, our friendly support staff will resolve your problems or refund your money in the unlikely event that they are unsuccessful! You will get clear concise answers back in record time! You can contact our technical support team by email with the form available within the members area. Start by clicking here.

Are there any per-download fees?
None, whatsoever. Once you become a member there are no further fees for software or service. We present everything conveniently to you as every aspect of our service is aimed to help you obtain maximum enjoyment.

Can I cancel my membership?
Absolutely, you are under no obligation to maintain your membership, but please give us the chance to help you if you are dissatisfied at any aspect of our services.

Is my registration secure and confidential?
Absolutely! Your personal information and email are never shared with any other organization whatsoever – we take confidentiality extremely seriously. You will not received spam from us, and we never share information, ever. Our registration process and payment pages are 100% secure.

Do I need other programs installed for this to work?
Not at all, our instant messenger works by itself and should work with no problem in your computer (as long as you use Windows). If you want to download the instant messengers for specific systems only (like AIM, Yahoo, MSN or ICQ), we also offer this option.

Does it matter that I connect to the internet through a proxy?
In most cases, no. However, but best to ask if you are unsure. Our helpful team will be sure to be able to help you with firewalls, ports, routers and network settings.

I try to download, but all I get is a Server Error?
A couple of scenarios can cause a Server Error #500. Most common is that our servers are experiencing some temporary network problems. Normally, these problems are fixed within an hour; however, it is possible for them to go on longer.
Please contact technical support.

My web browser asks me if I want to save or open the file. What should I do?
When downloading the software, your web browser may ask whether you want to save the file or open it from its current location. It is always recommended that you choose to save the file to a directory on your computer's hard drive. This way you can reinstall the software at a later date without having to download it again. After the download is complete, you can install the software by double-clicking on the file.

I just downloaded and saved the file to my hard drive, but I forgot where it is. How can I find it again?
This is a common problem and the solution is very easy. Normally your web browser defaults to the same directory for every download, until you change it. An easy way to find out the download directory is to simply start another download. When asked, choose to save the file to your hard drive and the "Save As" window will appear, revealing your download directory.

I've finished reading the FAQ. How do I sign up?
If you are not currently registered with our website, please click here to sign up.